Finalists announced for the 2009 itSMF UK IT Service Management Industry Awards
The itSMF UK is very proud to announce the finalists for this year’s prestigious IT Service Management industry awards. The winners for each of the eight highly competitive categories will be announced at the Awards dinner held at the Birmingham Hilton Metropole on the evening of Monday 9th November – during the itSMF UK’s world leading conference on IT Service Management.
Limited places are still available at the both the Awards Dinner and the conference itself – book online here or call 0118 918 6500 and ask for our events team.
This year’s finalists, who have fought off intense competition, are -
Student of the Year: itSMF ISO/IEC 20000
- Diane Stow, Changing Tudor Ltd
- Malcolm Ashton, Execit Management Ltd
- Frances Murray, Frances Murray Consultancy Ltd
Student of the Year: ITIL
- Anthony Williams
- Ken Day, Defence Support Group
- Donovan Pearce, Roche Products Ltd
Trainer of the Year
- Michelle Major-Goldsmith, Sysop
- Andy Wright, Sysop
- Mike O’Brien, Remarc Group
Submission of the Year
- David Greenway & Chris Cherrington, Capgemini; Governing success: an integrated approach to IT Governance and Service Management in an outsourced environment
- Ian MacDonald, The Co-operative Financial Services; End-to-end service reporting
- Rodrigo Fernando Flores, NewScale; Ten best practices for self-service request management
Service Innovation
- Service-now.com Winter 2009 release
- Systems thinking, Stockport Council
- Customer 1st Aid, Shop Direct
Service Management Champion
- Michael Sheaves, Vertex
- Sue Dyson, NHS Connecting for Health
- Terry Hodge, Logica
IT Service Management Project
- BT Major UK Network programme
- Service Management transformation at RSA
- TSYS Project Lion
Our last award – the highly acclaimed Paul Rappaport Lifetime achievement award does not carry a shortlist – nor are the nominations made public. This award is perhaps the ultimate recognition for an IT Service Management professional and will be announced on the night of the Awards dinner.
A hearty congratulations to all our finalists – this year has been especially tough on all our judges who have had to make some very difficult and tight decisions.
We look forward to welcoming our finalists and our delegates to the 2009 IT Service Management Awards dinner which promises to be the best yet.
If you have any queries please contact Ben Clacy or Kelly Caulfield at the itSMF UK by e-mail – ben.clacy@itsmf.co.uk & Kelly.caulfield@itsmf.co.uk or by phone at +44(0)118 918 6500.
