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IT Decisions 2010

December 1, 2009 Events

IT Decisions 2010 is a single time-effective event, offering independent perspectives, practical advice and real-life examples of the IT developments that really matter.


 
In just one or two days at this user-friendly educational event, you can find out about all the key technology trends for 2010, including:

• Unified Communications & VOIP
• Virtualisation, Storage & Datacentre Optimisation
• Cloud Computing & Software-as-a-Service (SaaS)
• Collaboration, Messaging & Telepresence
• Secure Systems Development
• Green IT & Corporate Compliance

Entry is free-of-charge for senior IT decision-makers, including access to independent advice clinics, keynotes from industry experts, innovation briefings from leading vendors and real-life case studies from your peers, plus a preview of the most significant emerging technologies – all under one roof.

To gather all the knowledge and intelligence you can gain in just one day at IT Decisions, you would need to visit a myriad of small niche events, costing your organisation time and money which are rarely available in the current economic climate.

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Features:

Shifting up a gear

November 16, 2011

Shifting up a gear

Over the last three years outsource Service Management supplier The Internet Group has been scaling up its services to add the mid-market to its existing portfolio of SME clients. In the process it has had to tackle SDI and ITIL and fundamentally shift up a gear in the way it does business. Matt Bailey spoke [...]

Translating knowledge into results

November 16, 2011

Translating knowledge into results

A familiar name in the world of ITIL, Pink Elephant has been at the forefront of IT management best practise for over 30 years. Caroline Wyatt, Head of Corporate Development explains the company’s approach and offers an example of how its ‘classroom in the cloud’ approach to training is helping one of its clients. Pink [...]

Service Catalogues – Changing the face of IT

November 16, 2011

Service Catalogues – Changing the face of IT

At a recent seminar, the delegates chose the Service Catalogue as their focus. With this in mind, Cherwell Software’s Tony Probert, sets out to explore the business benefits for an organisation of developing and implementing a Service Catalogue. Having attended a recent seminar hosted by the Service Desk Institute (SDI), it reminded me that people [...]

Evolution of theory

November 16, 2011

Evolution of theory

Christine Headford, product director at RMS Services explains why continual service improvement (CSI) must evolve to include business intelligence (BI) and how HEROes – highly empowered and resourceful operatives can help. ITIL has been around a long time; it is 20 years since the first ITIL manuals started appearing on desks and IT professionals started [...]