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VitAL Magazine is a bi-monthly publication that looks at the various key elements, attitudes, and trends of modern IT management and the impact this has on the business.  Due to the uplifting, clean, and dynamic approach of the editorial the VitAL Magazine brand  has become synonymous with cutting edge content that pushes boundaries and challenges its readers.  What this means is that VitAL Magazine has become a respected route to market for advertisers and a must read for those professionals that are serious about the management of IT and how it defines today’s business operations.

Over the years VitAL Magazine has grown to become the market leading journal for those professionals seeking guidance and solutions to the various complex challenges they face. The publication is also renowned as a key source of information for those who are looking to keep up-to-date with best practice processes and market trends. By publishing content of this type it will come as no surprise that the readers of VitAL Magazine tend to be ‘C level’ professionals, directors, heads, and senior management, who are all ultimately responsible for managing, sourcing, and implementing solutions and change to ensure their businesses function at the forefront of today’s technological society.
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Features:

Shifting up a gear

November 16, 2011

Shifting up a gear

Over the last three years outsource Service Management supplier The Internet Group has been scaling up its services to add the mid-market to its existing portfolio of SME clients. In the process it has had to tackle SDI and ITIL and fundamentally shift up a gear in the way it does business. Matt Bailey spoke [...]

Translating knowledge into results

November 16, 2011

Translating knowledge into results

A familiar name in the world of ITIL, Pink Elephant has been at the forefront of IT management best practise for over 30 years. Caroline Wyatt, Head of Corporate Development explains the company’s approach and offers an example of how its ‘classroom in the cloud’ approach to training is helping one of its clients. Pink [...]

Service Catalogues – Changing the face of IT

November 16, 2011

Service Catalogues – Changing the face of IT

At a recent seminar, the delegates chose the Service Catalogue as their focus. With this in mind, Cherwell Software’s Tony Probert, sets out to explore the business benefits for an organisation of developing and implementing a Service Catalogue. Having attended a recent seminar hosted by the Service Desk Institute (SDI), it reminded me that people [...]

Evolution of theory

November 16, 2011

Evolution of theory

Christine Headford, product director at RMS Services explains why continual service improvement (CSI) must evolve to include business intelligence (BI) and how HEROes – highly empowered and resourceful operatives can help. ITIL has been around a long time; it is 20 years since the first ITIL manuals started appearing on desks and IT professionals started [...]