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The Editor

As the editor of VitAL Magazine I think a bit of background is called for!

I am an experienced business to business editor with over 13 years’ served on a range of highly technical industrial and business titles, from aerospace to packaging, logistics to engineering I have written about them all. Perhaps more important than the basic editorial skills is the ability to get involved and be part of an industry. To this end I like to get out and mix it up with as many companies and people as I can – it’s the only way you can really get under the skin of an industry in my experience so if you’d like to arrange a meeting or perhaps you have some content you would like to submit for the website or a future issue of the magazine please feel free to get in touch.

Before getting the ‘calling’ to be a business journalist I worked as a marketing communications consultant for a major telecoms company, so I do have a little experience at the ‘coal face’ of the IT sector. Indeed, the company in question was at the time in the process of writing and  testing the software for BT’s first generation of digital telephone exchanges, so I like to think I have some history with the industry. I only wish I paid more attention at the time; hindsight is a wonderful thing.

As I mentioned I like to get out and about and meet and greet as many people as possible so if you have an interesting story to tell, an opinion on anything related to the IT Management arena or indeed any suggestions as to how we can improve the title or the website please do email me: matthew.bailey@31media.co.uk

I look forward to hearing from you.

Matt Bailey
Editor

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Video

Features:

Does service really matter?

February 2, 2010

Does service really matter?

In these tough economic times, though it’s tempting to include service in the many cutbacks being made across the breadth of an organisation, it is important to remember that it’s precisely service that will keep your current customers and will continue to attract new ones, which is essential in surviving the downturn. The gap in [...]

USBs: An employee’s dream – IT’s worst nightmare

February 2, 2010

USBs: An employee’s dream – IT’s worst nightmare

Avoiding USB risk exposure, John Jefferis, vice president of Ironkey on how to define and enforce an effective USB security strategy.
USB drives, or memory sticks as they are sometimes referred to, are immensely popular and increasingly selected as the weapon of choice by employees looking for flexibility in their working environment. Having proved invaluable in [...]

One system to rule them all

February 2, 2010

One system to rule them all

A strategic IT initiative with many benefits, Phil Van Etten, chief executive of Azaleos outlines why many organisations are waking up to the potential of unified communications.
A couple of years ago the concept of unified communications (UC) was more a vision and hype of the vendor community than reality. Today this vision is slowly maturing [...]

Creating a global standard for IT knowledge, service, and execution

February 2, 2010

Creating a global standard for IT knowledge, service, and execution

As the world’s largest privately held commercial real estate firm, Cushman & Wakefield recognises the need to create a consolidated service desk. However, five years ago, the situation was very different. As Steve Kennedy, associate director of Cushman & Wakefield recalls.
 “The IT service desk was little more than a basic call-logging system, and, even then, [...]