2010 Features

January

Green IT – Shaping The Future                                                                                                                    

Following on from our ‘Carbon Footprint’ cover story in the September issue of VitAL this feature will look to understand what businesses are doing to achieve greener IT and what products or services are new to the market that have ‘Green’ at the very heart!

March 

Deploying The IT Service Desk

The IT service desk is such a crucial part of a business’s operational performance so it stands to reason that successful deployment must be a prime consideration along with the solution itself.  This feature will look at a successful IT Service Desk deployment and also address what should be avoided. 

**Plus: Service Desk & IT Support Show Issue & Addtional Distribution at Unified Communications Expo**

May

Service Delivery – Lets Map a Path

This feature will lay down the five disciplines of IT service delivery and ask which core area should come first: Service Level Management, Capacity Management, Availability Management, Financial Management, or Contingency Planning.

**Additional distribution to Service Desk & IT Support Show visitors **

July

VitAL Digest                      (Download the 2009 Digest)

After the success of the 2009 VitAL Digest it returns again to give leading vendors the exclusive opportunity to publish case studies, opinion pieces, product reviews, white papers, product launches, thought leadership articles all wrapped up in a 16-24 page section in the main magazine.

**Also in this issues: A special Cloud Computing & Virtualisation Section (click here for further details)**

September

IP Infrastructure – 10 Steps

This feature will explore the 10 core elements of a successful IP infrastructure and look at the business benefits of moving from a traditional network  to internet based solutions.  This feature will also establish the cost savings and the direct impact IP has on the success of the modern business.

**Also in this issue:  Cloud Computing & Virtualisation Supplement (click here for further details) **

November

IT Service Management – The Whole Picture

For those professionals that are new to IT Service Management this feature will aim to give a holistic picture of IT Service Management, what the benefits are and how it contributes to the bottom line.

To download the 2010 media pack follow this link