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IT Decisions 2010

December 1, 2009 Events

IT Decisions 2010 is a single time-effective event, offering independent perspectives, practical advice and real-life examples of the IT developments that really matter.

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360°IT: A Date for your Diary in 2010

December 1, 2009 Events

Show                360°IT

Date                 22nd – 23rd September 2010

When                1st Annual

Venue               Earls Court

Website            www.360itevent.com

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Finalists announced for the 2009 itSMF UK IT Service Management Industry Awards

October 29, 2009 Events

The itSMF UK is very proud to announce the finalists for this year’s prestigious IT Service Management industry awards. The winners for each of the eight highly competitive categories will be announced at the Awards dinner held at the Birmingham Hilton Metropole on the evening of Monday 9th November – during the itSMF UK’s world leading conference on IT Service Management.

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itSMF UK 2009 Conference

October 22, 2009 Events

Optimising IT services for business success

Last year’s itSMF Conference was rated ‘the best yet’ by its members, with approximately 1,200 attendees from over 45 nations. This year’s event, at the Hilton Birmingham Metropole on 9th-10th November, promises to be even better. We take a closer look.

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Green IT Expo

September 23, 2009 Events

Green IT Expo: Free Conference Programme Announced Today
10 – 11 November 2009, The Barbican, London

We would like to inform you that the free conference programme for Green IT Expo 2009 has now been finalised, and we are delighted to announce that David Kidney, Under-Secretary of State for the Department of Energy and Climate Change will deliver a unique address at the end of Day One, engaging with Green IT Expo delegates in an exclusive Q & A session.

>> Reserve your FREE place and book your seminars NOW

The complimentary seminar programme is almost identical on both days. See below for a sample of the highly topical seminars or view the full event programme online.

 

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Video

Features:

Does service really matter?

February 2, 2010

Does service really matter?

In these tough economic times, though it’s tempting to include service in the many cutbacks being made across the breadth of an organisation, it is important to remember that it’s precisely service that will keep your current customers and will continue to attract new ones, which is essential in surviving the downturn. The gap in [...]

USBs: An employee’s dream – IT’s worst nightmare

February 2, 2010

USBs: An employee’s dream – IT’s worst nightmare

Avoiding USB risk exposure, John Jefferis, vice president of Ironkey on how to define and enforce an effective USB security strategy.
USB drives, or memory sticks as they are sometimes referred to, are immensely popular and increasingly selected as the weapon of choice by employees looking for flexibility in their working environment. Having proved invaluable in [...]

One system to rule them all

February 2, 2010

One system to rule them all

A strategic IT initiative with many benefits, Phil Van Etten, chief executive of Azaleos outlines why many organisations are waking up to the potential of unified communications.
A couple of years ago the concept of unified communications (UC) was more a vision and hype of the vendor community than reality. Today this vision is slowly maturing [...]

Creating a global standard for IT knowledge, service, and execution

February 2, 2010

Creating a global standard for IT knowledge, service, and execution

As the world’s largest privately held commercial real estate firm, Cushman & Wakefield recognises the need to create a consolidated service desk. However, five years ago, the situation was very different. As Steve Kennedy, associate director of Cushman & Wakefield recalls.
 “The IT service desk was little more than a basic call-logging system, and, even then, [...]