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New dates for SITS Europe

April 12, 2013 Events

Diversified Business Communications UK, the organisers of SITS Europe – the major new trade show for the IT Service Management (ITSM) and IT Support industry – has announced that the show launch will be changed to take place in September 2014 for operational reasons.

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Service Desk & IT Support Show – Highlights 2013

April 5, 2013 Events

SITS – The Service Desk & IT Support Show returns to London’s Earls Court on 23-24 April, with over 100 leading suppliers demonstrating 250+ products and services. The UK’s biggest showcase for the IT Service Management and IT support industry, the following is just a taste of some of the latest innovations being introduced at this year’s event:

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Show time!

March 8, 2013 Events

The leading names in IT Service Management will be represented at SITS13 – The Service Desk & IT Support Show on 23-24 April 2013 to London’s Earls Court.

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Data Centre World 2013 set to be bigger and better

January 17, 2013 Events, Product News

Data Centre World 2013 set to be bigger and better than last year with pre-show registrations up year on year

 The UK’s fastest growing free-to-attend dedicated data centre event takes place on 27-28 February 2013 at ExCeL, London

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From Cloud to Clarity – Cloud Expo Europe 2013.

January 9, 2013 Events

Cloud Expo Europe will be 2013’s interpretative cloud computing event. It offers a free to attend world-class conference programme, including over 130 presentations across nine streams and eight dedicated theatres. In the biggest gathering of thought leaders and practitioners in Europe, hear from top industry CTOs, important analysts and over 50 case studies.

Learn from world-class speakers (conference programme: http://www.cloudexpoeurope.com/2013-conference-programme-highlights/) including: IT Director – Unilever; Head of Technology – Met Office; Head of Architecture Solutions and Innovation – William Morrison’s Supermarkets; Co-founder & CEO – Bromium; Senior Researcher – CSC’s Leading Edge Forum; CIO – Experian; Head of Research & Innovation – HSBC; CIO – Close Premium Finance; Cloud Architect – ebay; Founder & CEO – Nebula; Founder & CEO – Opscode; CTO – Terremark; Head of Software Development – Financial Times.

Plus, get practical ‘how to’ advice from over 150 leading international suppliers (exhuibitor list here http://www.cloudexpoeurope.com/exhibitor-list/).

Register for free tickets here: www.cloudexpoeurope.com/reg-vital/

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Product News

New virtualisation solution

April 12, 2013

Ipanema Technologies has launched a new virtualisation solution, the virtual|engine. According to the company, with the virtual|engine, enterprises can deploy the Ipanema’s Autonomic Networking System (ANS) over their virtual infrastructure and guarantee the performance of their application portfolio like ERP, Unified Communications, cloud applications, video, social media, etc. over their entire corporate network including the [...]

Service Management makes a splash

March 15, 2013

ITSM solutions provider SysAid Technologies Ltd has announced that the largest operator of water parks and family entertainment centres in the US, Palace Entertainment, has selected its fully-integrated ITSM solution, SysAid 9.0. The software will allow Palace Entertainment to manage its internal IT operations, including the help desk and asset management, and to oversee employee [...]

The HEAT is on

February 1, 2013

FrontRange, has announced the latest release of its HEAT Help Desk solution that it says delivers flexible customer service and support for IT help desks, support centres and call centres. According to the company HEAT Help Desk 9.6 contains two major enhancements: Mobile Field Service and web-based Managers Monitor.

Fusion launches Remedy ITSM Value Assessment

February 1, 2013

Fusion Business Solutions has launched a Remedy ITSM Value Assessment service that it says enables customers to realise the full benefits of their existing Remedy ITSM implementation. It is free of charge to existing Fusion customers. The ITSM Value Assessment evaluates the effectiveness of an existing Remedy ITSM implementation in terms of process, functionality, technology, [...]

Data Centre World 2013 set to be bigger and better

January 17, 2013

Data Centre World 2013 set to be bigger and better than last year with pre-show registrations up year on year  The UK’s fastest growing free-to-attend dedicated data centre event takes place on 27-28 February 2013 at ExCeL, London