Diversified UK has announced that it has acquired the Service Desk & IT Support Show (SDITS) from VCM Events for an undisclosed sum. The Service Desk & IT Support Show has been run by Sussex-based VCM Events since 1997. The 2011 show ran at Earls Court in April where it attracted more than 4,000 IT support professionals making it the world’s largest IT Support event according to the organiser.
VitAL Focus Groups, Tuesday 28th June 2011, Park Inn Hotel, Heathrow
The VitAL Focus Groups is a not to be missed event for anyone with an interest in IT service management. Taking place at the Park Inn Hotel, Heathrow on Tuesday 21st June 2011, the event is specially designed and targeted at senior IT managers as a forum for them to discuss and debate some of the industry’s current hot topics in an informal setting where they can be sure to pick up specific information to help them at a time when IT has never been more crucial to the business.
Key expert industry suppliers are supporting the event including Pink Elephant, Infravision, Kepner Tregoe, Cherwell Software and Wardown Consulting.
VitAL Focus Groups
Tuesday 28th June 2011, Park Inn Hotel, Heathrow
The VitAL Focus Groups is a not to be missed event for anyone with an interest in IT management & service delivery. Taking place at the Park Inn Hotel, Heathrow on Tuesday 28th June 2011, the event is specially designed and targeted at IT managers as a forum for them to discuss and debate some of the industry’s current hot topics in an informal setting where they can be sure to pick up specific information to help them at a time when IT has never been more crucial to the business.
The highlight of the service desk calendar, The Service Desk and IT Support (SDITS) Show runs from 27th to the 28th April 2009 at Earls Court in London
Now in its 17th year, the Service Desk and IT Support (SDITS) Show is where the IT Service Management industry converges to see the latest technology and business services. This year’s event will focus on key industry themes including improving business efficiency, reducing operational costs and the future of ITIL.
UC Expo – The UK’s leading enterprise communications and collaboration event takes place at Olympia on 10 – 11 March.
According to the organiser, UC Expo offers visitors an exciting look into the business potential and changing delivery models within the voice, visual, mobile, and collaboration workspaces to ensure your organisation has substantial business benefit and competitive advantage.
Over the last three years outsource Service Management supplier The Internet Group has been scaling up its services to add the mid-market to its existing portfolio of SME clients. In the process it has had to tackle SDI and ITIL and fundamentally shift up a gear in the way it does business. Matt Bailey spoke [...]
A familiar name in the world of ITIL, Pink Elephant has been at the forefront of IT management best practise for over 30 years. Caroline Wyatt, Head of Corporate Development explains the company’s approach and offers an example of how its ‘classroom in the cloud’ approach to training is helping one of its clients.
At a recent seminar, the delegates chose the Service Catalogue as their focus. With this in mind, Cherwell Software’s Tony Probert, sets out to explore the business benefits for an organisation of developing and implementing a Service Catalogue.
Christine Headford, product director at RMS Services explains why continual service improvement (CSI) must evolve to include business intelligence (BI) and how HEROes – highly empowered and resourceful operatives can help. ITIL has been around a long time; it is 20 years since the first ITIL manuals started appearing on desks and IT professionals started [...]