Deskforce signs agreement with ITIL specialist Cherwell

Software as a Service (SaaS) provider Deskforce, has signed an agreement with Cherwell Software that enables Deskforce’s 30,000 installed base to benefit from a complete portfolio of SaaS-based service management solutions, including Cherwell Software’s state-of-the-art SaaS 3.0 ITIL and help desk products, via its established network of Managed Service Partners (MSPs).

Deskforce is a provider of SaaS desktop management tools to the UK and European markets.  As Cherwell’s advanced ITIL technology is also SaaS-based, it provides the perfect complementary technology to Deskforce’s established service management portfolio and consolidates its position as a recognised centre of excellence for SaaS-based applications.

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A fully-protected Internet experience

Secure-me.co.uk – the UK reseller for Network Intercept products, has announced the release of the Secure-Me solutions for PC desktops, Mac and mobile devices (smart phones) in the UK. Secure-Me secures Internet browsing from the latest web threats, protecting users’ privacy and preventing identity theft. Once installed, Secure-Me offers a secure browser that encrypts all Internet traffic leaving from, or coming to the user’s machine, accelerates the user’s web browsing speed by up to three times and enables users to surf the web anonymously.

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Protecting confidential data

The importance of protecting sensitive and confidential material is a growing concern for many, particularly during a difficult climate where the number of companies pitching for the same business is much higher than before – it has never been more crucial to ensure your sensitive information, concepts or trade secrets don’t fall into the wrong hands.

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Waste not, want not – Recycler upgrades service desk

Fast growing waste management company Nordic Recycling  has streamlined customer support in one of its key divisions after binning an old service management system. Its waste services unit has installed House-on-the-Hill’s SupportDesk software tool to improve its Chatham, Kent-based Helpdesk’s efficiency and control.

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Middlesbrough College takes control of its assets

Middlesbrough College, a further and higher education institution for 10,000 students, has chosen to use LANDesk Management Suite to improve software and hardware deployment. The solution gives Middlesbrough College greater control over its 1,600 desktops and several hundred laptops.

The college’s previous centralised management solution was saving the college time, but lacked functionality such as the ability to deploy a wide range of software remotely, automatic security patching and inventory management for both software and hardware.

The strategic platform from LANDesk gives full visibility of software licensing, ensuring compliance and reducing licensing costs, while patching is automatic, saving time and boosting security. 

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