Queen’s Awards double for RealVNC

RealVNC, the original developer of VNC remote access and control software is the only company this year to  win two Queen’s Awards for Enterprise in recognition of its accomplishments in Innovation and International Trade.

The Queen’s Awards for Enterprise are a prestigious UK award, celebrating outstanding business success. HM The Queen makes the awards annually on the advice of the Prime Minister, who is assisted by an Advisory Committee that includes representatives from government, industry and commerce.

… Continue Reading

Robust desktop and server management solution

FrontRange Solutions, a leading provider of IT Service Management, IT Asset Management and Customer Service Management solutions for both premise and cloud environments, has launched Desktop & Server Management 7 (DSM 7), its latest multi-platform PC Lifecycle and Configuration Management solution designed to enable IT organisations to automate, regulate, and simplify how desktops and servers are managed.

… Continue Reading

Partnership provides proof of ROI

ICCM Solutions and Mutiny have joined forces to combine ICCM’s e-Service Desk with Mutiny’s network management technology. According to the partners, the technology enables the health of an IT system to be monitored efficiently with automated alerts into e-Service Desk, rather than depending on variable, inefficient manual monitoring. This not only means that monitoring and reporting is more reliable, but also enables MSPs and IT service teams to focus on core activities.

… Continue Reading

iPhone client for cloud-based ITSM service desk

LiveTime Software, a leading provider of SaaS and cloud-based ITIL v3 Service Management and Service Desk software, has announced the availability of its native iPhone client on the iTunes App Store. Supporting the iPhone 3GS, iPhone 4 and iPod touch running IOS 4.2 or later, it provides mobile access to both the SaaS and on-premise solutions provided by LiveTime Software, including Novell Service Desk. The iPhone client requires LiveTime Service Manager or Novell Service Desk 6.2 or later.

… Continue Reading

Royal bed maker opts for web-based IT system to streamline operations

The Queen’s bed maker Hypnos has chosen IT specialist Web Office Systems Ltd to supply secure web-based computer technology for its two factories in the United Kingdom. The FuseMetrix™ system developed by the Milton Keynes-based company will streamline communication between the two plants in Princess Risborough and Long Eaton and give managers the critical information they need to manage all aspects of the business more effectively the company says. The contract was reportedly won in the face of stiff competition from several other suppliers, one of which had considerable experience in the bed making industry.

… Continue Reading