Is IT really listening to the business?
Steve Ingall, head of consultancy, iCore Ltd, says it’s time for IT to open its ears.
For many years there has been much talk about ‘Business IT Alignment’, yet almost daily we see situations where IT is clearly not listening or IT is hearing something completely different. Projects are cancelled because they are taking too long, not going to deliver, or have become self perpetuating. I recall a few years ago sitting in a Senior IT Steering Board and hearing the CEO clearly say to the CIO and her leadership team, “Stop breaking things and when things do break I want you to be able to fix them fast!”







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