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Established in 1993, APMG has continually developed and adapted its accreditation processes with three clear objectives:
- To ensure the market has absolute confidence in the services provided by our Accredited Organisations (AOs)
- To help our AOs develop and extend the market for their services.
- To ensure that, while our accreditation processes remain rigorous and demands a high standard, we do not place unnecessary burdens on those we accredit.
APMG accreditation provides formal recognition to clients that AOs have been rigorously assessed. They have proven they have the experience and knowledge to deliver professional training.
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What Makes Us Different?
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Rigorous Assessment
Our Accredited Training Organisations (ATOs) have gone through the most rigorous assessment process in the industry. We review their policies and procedures, their training materials, and the proficiency of their instructors to make certain that their students are receiving the highest quality training available.
Re-certification every three years
We require ATOs and trainers to go through a recertification process every three years, and we carry out annual surveillance twice within their three-year cycle. This surveillance is pre-organised, although we do reserve the right to spot check trainers to monitor the quality of training students are receiving.
Local Pricing Structures
We are a global organisation, aware that different geographies have different economic conditions. We price our exams according to local pricing structures, ensuring that those who want to take an examination for one of our qualifications are not restricted by cost.
Service Orientation
We excel in service. Our ATOs only pay for the number of exams candidates sit – we do not charge for candidates who booked an exam but do not turn up on the day. We’ll also accommodate candidates who book late, so ATOs can allow them to take the exam without prior notice to us. APMG aims to deliver the highest, most responsive level of service in the industry.
Seeking out opportunities
We invest in new technologies, striving for continual improvement of our methods. From developing new ways to take exams on-line to letting our ATOs inspect the effectiveness of their instructors and the pass rate of their students, we are always seeking to provide a better way of doing things. Our recent innovations include a scanner which can be used in the exam room, allowing candidates to get their test result before they leave. We’ve also developed a remote proctor which gives those candidates who are unable to travel to an exam centre the opportunity to take examinations at home.
A wide portfolio
Our portfolio of qualifications includes the OGC Best Practice qualifications of ITIL®, PRINCE2®, MSP™, M_o_R®, and P3O®. In addition we offer a host of specialist management qualifications. We work closely with itSMF and have recently introduced role based qualifications which focus on specific roles in the service management discipline. We have a suite of other specialist management certifications such as Agile Project Management and Service Catalogue. We also accredit consultants working with OGC’s Maturity Models to help organisations improve their delivery of Best Practice.
Our Commitment Means Your Success
Our commitment to high standards means that all candidates, no matter where they take their examinations, can be assured that the certification they have earned is consistent with every other candidate and represents a level of training unsurpassed in the industry.
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T: +44 (0) 1494 452450
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ITIL ® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
MSP ™ is a Trade Mark of the Office of Government Commerce.
M_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
P3O® is a Registered Trade Mark of the Office of Government Commerce.
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