Who are we and what do we do? 
Dennis Adams Associates provides specialised IT Management Consultancy Services to medium and large organisations to help them deliver the true value of IT in Production.
Based in the UK, the company provides Consultants who are able to draw on many decades of experience in both Management and IT and work within a strategic framework designed specifically for IT production.
The company enables clients to ensure that their IT Infrastructure and Operations are:
- Aligned to the client’s own business objectives and strategy.
- Flexible, in order to react to business and IT change.
- Focused, to ensure that it delivers the optimum value from the IT Investment.
- Road-Mapped, so that clear benefits can be delivered at each stage.
- Accountable, so that benefits and ROI can be clearly seen.
Working with our client, we undertake a strategic yet pragmatic review of their IT Production landscape and identify immediate gains for action as well as mid and longer term strategic improvements and then provide the resources and skills to ensure delivery.
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What is attractive about our offering?
Dennis Adams Associates combines the resources of experienced IT professionals with a strong base in Management Consulting in a framework tailored to the IT Production culture of each organisation we engage with.
We do not use a “one-size-fits-all” approach. Rather, we help clients introduce organisational and process change that will work within the culture of their IT teams from a broad range of readymade solutions within our strategic framework.
The depth of experience that we are able to draw upon means that clients see a strong pragmatic approach that improves Management of their IT Production.
Our commitment to our client is from end-to-end – from Strategy to Implementation.
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Why use us?
Our consultants all have strong experience as practitioners in IT and Management. Prior experience ranges from Executive Management roles, through merger and acquisition and product management, to leadership of IT Production Strategy.Consultants are skilled in industry-standard management frameworks, including OGC best practices such as PRINCE2. Six Sigma, ITIL and COBIT. We also have specialist skills in developing people and teams.We have worked with organisations as diverse as Banks, Insurance companies, Manufacturing, SaaS Suppliers, Hosting companies, as well as regional Government.
What immediate benefits could you see?
Using our powerful consultative approach, we are able to help our clients re-focus their IT Production department from a reactive “fire-fighting” culture to a powerful pro-active focused team approach.
Examples of the benefits our clients have seen include:
- Immediate reduction in service desk calls by introducing problem management.
- Cost reduction from consolidation of systems.
- Cost visibility through capturing management metrics.
- Immediate identification of applications which consume excessive support resources.
- Project recovery and project refocusing.
- Strategy for managing team conflict and team motivation.
- Establishing clear Management status reporting.
What Longer-term benefits are possible?
The Strategic Performance review provides a longer term roadmap that enables you to achieve:-
- Better Strategic alignment.
- Clear focus.
- Clear justification for IT production investment.
- Optimised IT Infrastructure utilisation.
- Maximum effectiveness of Operational tools.
- Assured Supportability of IT Production.
- A pro-active management culture.
- Powerful effective team development.
- Clear integrated reporting.
- Quantifiable demonstration of the value of infrastructure investment.
- Strengthened IT Governance.
Why is this a good idea?
IT Applications and IT Services do not deliver any business value until they are actually used.
Whilst IT Development creates applications that have the potential to deliver value (and a Return on Investment) to the business, that actual value is only delivered when the application is being run in a live environment – in IT Production.
Today’s IT Management is faced with an unprecedented challenge of delivering visible returns on IT investment.
For CIOs managing the IT Budget effectively means managing two separate IT functions:
- New Systems (IT Development).
- Day-to-day Infrastructure and operational support, or “keeping the lights on” (IT Production).
Unfortunately, the costs of IT Production are increasing at a relentless pace, due to the historical legacy of IT infrastructure that the company has to maintain and manage. Hence, for many CIOs, the cost of IT Production represents a large and increasing percentage of their budgets.
As the CIO focus shifts the balance from developing new IT applications to managing existing systems, there is an increasing need for Consultancy services that can help the IT Production Manager deliver improved effectiveness and efficiency.
What is needed, therefore, is expertise that understands the unique issues and challenges of IT Production, and can address this challenge.
Dennis Adams Associates was formed specifically to assist CIOs and CTOs to address this challenge. Our value contribution is that “We Understand Managing IT Production”.
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T: +44 (0) 845 055 8935
A: 114 Pinner View, Harrow, Middlesex, HA1 4RL
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