Deskforce signs agreement with ITIL specialist Cherwell

Software as a Service (SaaS) provider Deskforce, has signed an agreement with Cherwell Software that enables Deskforce’s 30,000 installed base to benefit from a complete portfolio of SaaS-based service management solutions, including Cherwell Software’s state-of-the-art SaaS 3.0 ITIL and help desk products, via its established network of Managed Service Partners (MSPs).

Deskforce is a provider of SaaS desktop management tools to the UK and European markets.  As Cherwell’s advanced ITIL technology is also SaaS-based, it provides the perfect complementary technology to Deskforce’s established service management portfolio and consolidates its position as a recognised centre of excellence for SaaS-based applications.

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A fully-protected Internet experience

Secure-me.co.uk – the UK reseller for Network Intercept products, has announced the release of the Secure-Me solutions for PC desktops, Mac and mobile devices (smart phones) in the UK. Secure-Me secures Internet browsing from the latest web threats, protecting users’ privacy and preventing identity theft. Once installed, Secure-Me offers a secure browser that encrypts all Internet traffic leaving from, or coming to the user’s machine, accelerates the user’s web browsing speed by up to three times and enables users to surf the web anonymously.

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Protecting confidential data

The importance of protecting sensitive and confidential material is a growing concern for many, particularly during a difficult climate where the number of companies pitching for the same business is much higher than before – it has never been more crucial to ensure your sensitive information, concepts or trade secrets don’t fall into the wrong hands.

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Waste not, want not – Recycler upgrades service desk

Fast growing waste management company Nordic Recycling  has streamlined customer support in one of its key divisions after binning an old service management system. Its waste services unit has installed House-on-the-Hill’s SupportDesk software tool to improve its Chatham, Kent-based Helpdesk’s efficiency and control.

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Snow chaos makes the case for home working

With new research showing Britain lost up to 124 million working hours in just one snow-filled week, many are calling for more home-working to tackle the problem. A survey of over 2,000 adults, carried out by YouGov, found that 74 percent of British workers were affected by the winter conditions, with 45 percent facing travel disruptions.  

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